Jumping in with Both Feet (and working it out as you go along)

When I was still in the employ of a certain telecoms company, spending my days calming angry customers, doing Jedi mind tricks to convince them not to leave, and deeply, utterly, achingly missing my tiny 10 month old baby girl, who spent her days in a nursery and not with me, I started plotting a … Continue reading Jumping in with Both Feet (and working it out as you go along)